Tutorials & How To's

HOW DO I GET HELP?

πŸ“½οΈπŸ“šSteps for Getting Help by Submitting a Service Request - TEXT - VIDEO


πŸ“½οΈSouthern Alberta Help Desk - Professional Learning and Training Session - VIDEO

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3D Modelling & Printing

πŸ“š 3D Printer OS Tutorial - TEXT

  • A tool that allows for the use of many 3D printers from Chrome OS.

πŸ“š TinkerCAD - TEXT

  • A tool for modelling 3D objections. Can be used with 3D Printer OS.

Adobe

οΈπŸ“š Accessing Adobe Products - TEXT

πŸ“½οΈ Chromebook PDF Viewing - Re-Enable - VIDEO

  • Does your Chromebook suddenly refuse to view PDF files? This tutorial shows how to fix this!

Chromebook/Chrome OS

πŸ“š Accessibility Features, Turning on and off - TEXT

  • Have you or a student inadvertently turned on an accessibility feature that you would rather have turned off? Or is there an accessibility feature that you need turned on? This document will guide you through the process of accessing those features.

πŸ“½οΈ Browser Cache, How to Clear - VIDEO

  • This video demonstrates how to clear your browser cache in Chrome.

πŸ“š Docking Stations - Setting up the Screens - TEXT

  • Unsure of how to set up extended screens, mirrored screens, or even how to rearrange your screens on your Chromebook when using it with a classroom docking station? This document covers that!

πŸ“š Document Camera Workaround - TEXT

  • If IPEVO Visualiser is not working, these instructions should help you work around that and continue using your document camera.

πŸ“½οΈ Extensions, Turning On and Off - VIDEO

  • Sometimes, certain extensions cause problems with other web applications, and having too many extensions running can slow your Chromebook down. This video shows you how to turn extension off and on as needed.

πŸ“½οΈ Keyboard Fix, HP 11 G6 EE - VIDEO

  • Early on, we found that the HP 11 G6 EE Model of Chromebook would start spitting out gibberish when typing instead of the intended letters. While in recent years this has been found to often be caused by water damage, early on we did find it to be a software glitch. This video goes over the simple steps to resolve the latter issue.

πŸ“š Keyboards, Enabling & Using Foreign Keyboards - TEXT

  • Need to type in a language other than English on your Chromebook? This tutorial explains how to.

πŸ“š Label Printer - DYMO - Installing and Using in Chrome - TEXT

  • This tutorial will demonstrate how to install and use some DYMO label printers with a Chrome device. While the printer used in this tutorial was working at the time of testing, your mileage may vary.

πŸ“š Linux Apps - Installing Blender - TEXT

  • This tutorial will demonstrate how to install Blender, a free and open source 3D modelling/animation suite, on your Chromebook.

πŸ“š Linux Apps - Installing GIMP - TEXT

  • This tutorial will demonstrate how to install GIMP (the GNU Image Manipulation Program) - a free alternative to Photoshop - on your Chromebook.

πŸ“š Linux Apps - Sharing Google Drive With Linux Apps - TEXT

  • This tutorial demonstrates how to share a folder in Google Drive with Linux apps on your Chromebook. This allows you to access data in your Google Drive directly from Linux apps.

πŸ“½οΈ PDF Viewing - Re-Enable - VIDEO

  • Does your Chromebook suddenly refuse to view PDF files? This tutorial shows how to fix this!

πŸ“š Profile Pictures - Deleting - TEXT

  • How to delete old/embarrassing profile pictures from your account.

πŸ“š Printing Guide - TEXT

  • Details on the ins and outs of printing from your Chromebook/Chromebox.

οΈπŸ“š Pop Ups, Getting Rid of - TEXT

  • Have some annoying pop ups that keep showing ads or other notifications no matter what website you are on or which app you are using? Read this guide to learn how to disable them!

πŸ“½οΈ Removing Chromebooks & Chargers from Lock & Charge - VIDEO

  • When students need to return to learning at home, you may need to loan out school Chromebooks. This video shows how to do this with the lock and charge carts.

πŸ“š Screen Magnifier, Enable/Disable - TEXT

  • Sometimes (as a prank or by accident), the screen magnifier gets turned on. Or, sometimes, you want to turn it on to get a closer look at something on screen. This guide will show you how to do either.

Connecting to the Palliser Guest Wireless Network

πŸ“š How to Connect to the Palliser Guest Network (one sheet reference) - TEXT

πŸ“š User Guide - TEXT

Follett Destiny

πŸ“½οΈ Intro to Using Destiny - VIDEO

  • This video covers the very basics of using Follett Destiny: from signing in, to checking books out and checking books back in again.

πŸ“š Books, Add - TEXT

  • New to Follett Destiny and need to know how to add books to your catalog? This document will quickly walk you through the process. This document is intended for Librarians.

Google Workspace

πŸ“š Account - Multi Factor Authentication (MFA) - TEXT

  • How to set your Google Account up for multi-factor authentication.

πŸ“š Account - Profile Pictures - Deleting - TEXT

  • How to delete old/embarrassing profile pictures from your account.

πŸ“š Account - Student Password Reset - TEXT

  • If you have been set up for it, this document goes over the process of resetting a student's Google Password.

πŸ“š Calendar - How to Create Appointment Slots - TEXT

  • How to use Google Calendar to create Appointment slots.

πŸ“š Chat - Overview - TEXT

  • Some tips and tricks for using Google Chat.

πŸ“š Docs - Convert MS Office Documents to Google Docs - TEXT

  • Have some old MS Office documents that you need to work on in Google Docs? This document shares one method for converting those files!

πŸ“½οΈ Docs - Download Google Doc as PDF - VIDEO

  • This video will show you how to download a Google Doc as a PDF.

πŸ“½οΈπŸ“š Drive - Back up Files from Windows to Google Drive - VIDEO TEXT

  • Need to back up a bunch of files from Windows to your Google Drive? This tutorial goes over the steps.

πŸ“š Drive - Sharing Google Drive With Linux Apps on ChromeOS- TEXT

  • This tutorial demonstrates how to share a folder in Google Drive with Linux apps on your Chromebook. This allows you to access data in your Google Drive directly from Linux apps.

πŸ“š Drive - Take Your Data When Leaving Palliser - TEXT

  • Need to back up a bunch of files from Windows to your Google Drive? This tutorial goes over the steps.

πŸ“š Gmail - How to Do a Mail Merge - TEXT

  • This document shows you step by step how to do a mail merge with GMail and Google Sheets.

πŸ“š Meet - General How To - TEXT

  • This document will provide some helpful tips and best practices so you can get the most of this video conferencing experience..

πŸ“š Slides - Convert Slides to Picture Files - TEXT

  • Have a slideshow in Google Slides that you need to convert to a series of picture files - say, for display on an older model TV via a flash drive? This document walks you through that process!

πŸ“š Slides - Using Slides as a Desktop Publisher - TEXT

  • Are you fond of how MS Publisher handles creating carefully crafted documents allowing you to get the formatting JUST how you like it? The good news is that Google Slides can be used in much the same way!

Guest Book

πŸ“š How To Use Guest Book - User Experience - TEXT

  • How school guests use Guest Book to sign in at a school

πŸ“š How To Use Guest Book - Admin Experience - TEXT

  • How schools set up Guest Book for guest sign in

IPEVO Visualizer

πŸ“š IPEVO Visualizer Tutorial - TEXT

  • Everything you need to get started with your document camera on Chrome OS - from how to install IPEVO to the basics of using it.

Office 365

πŸ“š Education Account Instructions - TEXT

  • How to get access to Office 365 Online using your Palliser account.

Photopea

πŸ“š Photopea - Saving Projects on Google Drive - TEXT

  • A brief primer on how to save projects directly to Google Drive on a Chromebook without having to link your Google Account to Photopea.

YouTube

πŸ“š Blocked Domain, How to Fix - TEXT

  • Sometimes you find a youtube video embedded in another website and occassionally you will get a "Blocked Domain" error as a result. This document explains how to get around this issue.

πŸ“š Streaming, How To - TEXT

  • Want to host a live stream on YouTube with your computer's webcam? This document goes over the process.

VoIP Phones

General Information

Setup Voicemail

Transfer Calls

Extension to Extension Calling

Windows

πŸ“š Set Chrome as Default Browser - TEXT

  • If your browser is defaulting to Microsoft Edge but you would rather use Chrome for the improved integration with Google, check out this tutorial.