Meet the Team
Technology Services Supervisor - Simon Sorensen
Position: Technology Services Supervisor
Also Oversees/Assists with: Adobe VIP, Airwave, Network, PIAs
When to Contact Directly:
Technical issues regarding the Internet or Wireless network (ie, Guest network access issues, Internet connection issues, etc).
General questions/support on all Technology issues in the Division that are not suitable for service requests (for example, general discussions regarding the future plans for Technology in the Division, questions about the support being provided by the Technology Department, etc)
Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 201205
Cell: (403) 892-3420
Bio/Summary:
I have been with Palliser since August 2008. I love the challenges and rewards that supporting Technology in an educational setting provides. If there is something that the technology in a classroom cannot currently do, let me know and I'll endeavor to find a way to make it work.
Current Projects/What Am I Working On?
Software Catalog for the Division
Palliser's Cyber Security strategy
Systems Analyst - Mike Auger
Position: System Analyst
Tech for Sites: Central Office
Also Oversees/Assists with: Amplified IT Admin Tools, Backupify, Carbon Black (EDR), CIRA DNS Firewall, Edsembli, Email Relay Server, ImagineEverything - Student Aware, Palo Alto, Scripting
When to Contact Directly:
Email: mike.auger@pallisersd.ab.ca
Phone:
VoIP Extension: 201204
Network Analyst - Calvin Rempel
Position: Network Analyst
Tech for Sites: National Sports School
Also Oversees/Assists with: Airwave, AssetPlanner User Management, Keeper, Network, Palo Alto, PIAs, Scripting, Tech Wiki, VoIP and PA Systems
When to Contact Directly: If employed at the above site and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 245801
Cell: (403) 585-8127
Bio/Summary: Having graduated in 2012 with a B.A. in Biblical Studies and Pastoral Ministries, Calvin returned to Alberta in 2013 to pursue a career in Information Technology. In 2016, Calvin completed the 2 year Computer Information Technology program at Lethbridge College, which was capped off with a practicum at the Palliser School Division. Calvin began working as Palliser's Calgary-based computer technician in the summer of 2016. In May of 2022, Calvin moved on to the role of Network Analyst within the Palliser Technology Team.
In his free time, Calvin studies languages, volunteers with an evangelism team, knits, writes, and generally tinkers with/dabbles in whatever sparks his imagination at the time.Current Projects/What Am I Working On?
Deploying Network Traffic Monitors
R&D - Radius Server and Google Authentication with Guest WiFi
General Network Training/Professional Development
SIS Coordinator - Sherryl Loman
Position: Student Information Services Coordinator
Also Oversees/Assists with: Dossier, Edsembli, FES (Funding Event System), PASI, School Messenger
When to Contact Directly: Please use the following link to report an issue: SIS Help Desk Request for Assistance
Phone:
Office: (403) 328-4111 Ext: 129
VoIP Extension: 201129
Bio/Summary: I have been employed with Palliser for over 25 years and have served as the SIS Coordinator for about 15 years. I currently provide training and support for applications related to "Student Information" (SIS) to all Palliser schools, primarily working with school Admin staff.
I live in Lethbridge County, north of Picture Butte, where my husband and I run a family farming operation. Together we have raised three amazing children. Four sweet babies call us "Nana" and "Papa".
IT Help Desk - Jill Droogers
Position: IT- Help Desk
Also Oversees/Assists with: Adobe VIP, AssetPlanner, Blackboard, Clever, Edsembli, Exam Bank, ImagineEverything Guest Book, JAMF/Google MDM, Microsoft 365 Admin, Tech Wikis, Tools4Ever
When to Contact Directly: Please contact directly if there is a technical emergency and you are unable to reach your school technician. All password resets, changes to Google groups, inventory requests, general questions and inquiries should be placed through a service request by emailing sr.palliser@assetplanner.com
Email: jill.droogers@pallisersd.ab.ca
Phone:
Office: 403-328-4111 ext: 200
VoIP Extension: 201200
Bio/Summary:
Computer Technician - Joshua Cookson
Position: Computer Technician
Tech for Sites: Barons, Carmangay, Champion, County Central, Noble Central, PBB Vulcan, Vulcan Prarieview
Also Oversees/Assists with: Learn360 & Criterion on Demand, PaperCut, PIAs, Printing (non-Papercut), Keeper, Rise Vision Sign Builder, Security Cameras, WeVideo
When to Contact Directly: If employed at the above sites and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 233101
Bio/Summary:
Computer Technician - Jackson Druhan
Position: Computer Technician
Tech for Sites: Coaldale, Picture Butte and Huntsville
Also Oversees/Assists with: Backupify, Carbon Black (EDR), CIRA DNS Firewall, Destiny, LanSchool Air, Palo Alto, Rise Vision/Chrome Sign Builder, SCCM
When to Contact Directly: If employed at the above sites and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 201206
Bio/Summary:
Computer Technician - Muhammad Arsalan
Position: Computer Technician
Tech for Sites: Arrowwood, Brant, Heritage Christian Academy, Horizon, Milo, Omar Bin Al-Khattab
Also Oversees/Assists with: Blackboard, Clever, Destiny, Exam Bank, PaperCut, Imagine Everything - Guest Book, ImagineEverything - Student Aware, Learn360 & Criterion on Demand, WeVideo
When to Contact Directly: If employed at one of the above sites and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 245801
Bio/Summary:
Computer Technician - Philip Twedt
Position: Computer Technician
Tech for Sites: Coalhurst Elementary, Coalhurst High, Colony Schools, Sunnyside School, PBB (Remote Items Only)
Also Oversees/Assists with: JAMF/Google MDM (Mobile Device Management), PIAs, Security Cameras
When to Contact Directly: If employed at one of the above sites and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 201207
Bio/Summary:
Computer Technician - Vince Francis
Position: Computer Technician
Tech for Sites: Akram Jomaa, Calgary Christian Elementary, Calgary Christian Secondary
Also Oversees/Assists with: Amplified IT Tools, AssetPlanner, Email Relay Server, PIAs, Printing (non-PaperCut), Microsoft 365 Admin, Netop Vision, SCCM, Voip and School PA Systems,
When to Contact Directly: If employed at one of the above sites and have general tech questions or are having a tech emergency (e.g. the internet is down). Tech non-emergencies should always be submitted as a ticket through Asset Planner.
Phone:
VoIP Extension: 245802
Bio/Summary: